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PR Tips | Hit the Refresh Button

November 19, 2012
We just redesigned our website here at Keybridge Communications after only two years. Why so soon? For us, there were several reasons. First, we recently expanded our core services to include Web Development, Graphic Design and Social Media -- and these new services needed to have their own place on our website. Second, our original website was created in Flash, and with the ever-changing technology on phones and tablets, we needed to stay up-to-date. Third, we felt that our business, clients, potential clients, and followers would benefit from a blog. So how do you know when it’s time for a website makeover? Here are a few questions to ask yourself that might help you decide:

Advice from the Media | William Beecher

November 7, 2012
Name: William Beecher Title: Adjunct Professor, University of Maryland, College Park. (Pulitzer Prize winning former Washington correspondent for the Boston Globe, Wall Street Journal and New York Times.) Personal Blog: WilliamBeecher 1) Describe what your typical workday was in 140 characters or less. When covering foreign affairs from Washington, I would start the day at the State Department, seeing sources I’d set up in advance, then move to other interviews at DOD, the White House, the Hill, the CIA, or with think tank experts or foreign embassy officials. 2) What's the best pitch you've ever received? During the Kennedy Administration officials spelled out a missile gap with the Soviet Union. It was exaggerated for political purposes. 3) The greatest words of wisdom an editor ever gave you? “Go with what you’ve got.” It was advice from Prof. John Hohenberg at the Columbia Graduate School of Journalism. The idea was: do as much reporting and research at you could, but when it came close to deadline, you should write the story on the basis of the best information you had at that point. You could always continue reporting and add new information subsequently. 4) If there was one thing you could tell every PR practitioner, what would it be? When your client has bad news, put it out immediately. You might have a day or two of lumps, but if you allow bad news to have legs and fester, it will bite your client endlessly.

Copy Editor’s Corner | Assure – Insure – Ensure

November 1, 2012
>Rest assured you’re not the first person to be tripped up by insure, ensure, and assure. And for good reason -- there is a fair amount of leeway in the usage of these words. But while a dictionary may state that it’s okay to use insure in a context other than insurance, and assure to mean “guarantee,” many style guides have stricter guidelines. AP style, for instance, assigns one meaning to each word: “Use ensure to mean guarantee . . . insure for references to insurance . . . assure to mean to make sure or give confidence.” This approach simplifies the matter and makes the definitions easier to memorize. While you could defend your usage by pointing to Merriam-Webster, style guides often trump dictionaries.

PR Tips | Writing An Effective Press Release

October 30, 2012
In addition to my work at Keybridge, I'm the publisher of Terroirist.com, an award-winning daily wine blog. So when I'm not at the office, I'm immersed in the world of wine -- attending and hosting tastings, reading and writing articles, and browsing other blogs. One of my favorites is Fermentation, published by wine industry insider Tom Wark, a veteran wine marketer and publicist. Last summer, Tom wrote a blog post detailing how to write an effective press release. While Tom's focus was wine, the lessons are universal. So if you work in PR, it's well worth reading. The key takeaway? "The one thing that anyone writing, receiving, or reading a press release needs to be able to do is understand what 'news' is and if the press release contains any." Too often, public relations firms are guilty of sending out press releases devoid of news. When writing a press release, you must have a sense of what 'news' is -- to journalists, not your client -- and if the press release contains any. A good PR professional should be able to take virtually any story and make it newsworthy. All that's required is creativity and media savvy. Consider a fairly typical assignment for our firm, the release of a new think tank study. Let's think about a few possible headlines:

PR Tips | Home runs don’t just happen in PR, either

October 29, 2012
San Francisco Giants third baseman Pablo Sandoval inscribed his name in baseball's history books Wednesday night by hitting three home runs in Game One of the World Series. With the feat, he joined some illustrious company. Babe Ruth, Reggie Jackson, and Albert Pujols are the only others to do the same. To casual baseball fans, Sandoval may seem to have appeared out of nowhere. But he's actually been toiling in the Giants organization for over eight years. Sandoval had to log more than 2,200 at-bats in the minors -- and another 2,100 at the major-league level -- before slugging his way into baseball immortality. Similarly, folks looking to increase their media footprint generally need to notch a number of solid-if-not-sexy placements before they can reach a million readers with one op-ed or feature article.

Profiles in PR | Michael Fulton

October 23, 2012
Name: Michael Fulton Business: The Arnold Agency Position: President, Washington Office Twitter: @hillrat1156 Services You Offer I perform a full range of government relations, public affairs and communications services for companies, associations, higher education, health systems and non-profit organizations. Creative staff in our West Virginia and Montana offices offer tremendous assistance and teamwork to any campaign or project. Your Niche Area of Expertise Federal funding strategies, and ways to help your organization advance its cause and reputation among the Administration, Congress and strategic partners. How Did You Get Started in this Business? I worked nearly 10 years on Capitol Hill, meeting hundreds of influential people and learning how government works to our advantage. I left the Hill in 1988 and began consulting with incredible results over the past two decades, regardless of which party controls Congress and the White House and how the economy is performing. Do You Have Any Advice for Potential Clients? Success in the nation’s capital remains first and foremost a people and relationship business. Hire smart people and spend time collaborating with them to serve your organization’s best interests. Do not be afraid to hold their hired lobbyists or communications firms to high expectations and ethical behavior (far too many clients are unhappy with their representation and do not know how to make a switch for the best.)

Copy Editor’s Corner | Affect vs. Effect

October 16, 2012
Thanks for visiting Copy Editor’s Corner! Every month, we’ll get to the bottom of a common copyediting conundrum. In this inaugural post we’ll address the homophones affect and effect. Let’s start with the two meanings we encounter most often. The following sentences are examples of proper usage: "A candidate’s debate performance can affect the outcome of an election." "Amanda’s exercise routine had a salutary effect on her health." But this next sentence is correct, too. It introduces the word effect as a verb, which means “to bring about.” Jamie wants a president who will effect change, but she doesn’t know what effect each candidate's proposed policies will have on her life. (Of course, we don’t recommend using effect twice in the same sentence.) Finally, affect can be used as a noun, but such usage is rare. Why? Because it is a term used in psychology to describe a person’s mood or emotions. For example, a psychiatrist might describe a patient’s affect as irritable or flat. Mastering the many meanings of effect and affect will most certainly have a positive effect on your affect.

PR Tips | The Process of Creating a Logo

September 27, 2012
Creating a logo -- or any unique design -- might seem like a daunting task of open-ended creativity. But here at Keybridge, we've developed a step-by-step process that makes design projects manageable and fun. In short, our process ensures that clients are happy with the final product because their preferences are incorporated into the design at each step along the way. Kim Brodie, Founder & CEO of Educational Digital Solutions, was kind enough to let us use her logo to demonstrate how our process works. We don't just create logos from thin air. First, we ask the client a series of questions to get an idea of what he or she wants: What should the logo say about your company? What feelings or emotions should it convey? Do you have a symbol or font style in mind? Do you have color preferences or aversions? Etc.